Posts Tagged ‘Networking’

The Key to Success In Networking

Monday, May 21st, 2012

I recently gave a presentation on networking and social media, and one of the attendees came in very late. Afterwards, she asked me about the key to success in networking.

There are two.

1. Be willing to give before receiving.

2. Be able to communicate how we can help you.

The first one is pretty obvious, I think. The second gives people trouble. If you’ve helped us, we should want to help you. But you have to tell us how.

Don’t assume we know who you need to meet or who is a good client for you. Only you know that. If you don’t tell us, we’re likely to get it wrong. Or think we don’t know anyone and do nothing.

Take responsibility for communicating your needs. I think you’ll see a big difference in your success.

Networking Isn’t Selling

Wednesday, May 2nd, 2012

Last week I had a couple of people mention problems they’d had at networking events, and they were all around this issue.

Networking isn’t selling. Yes, you can make sales from networking, but that isn’t your focus at an event. You’re there to make contacts which can turn into future referrals or sales. But you’re not there to sell.

How did this come up? One of my networking contacts was talking about an event she no longer attends. Why? Because most of the people at the event were small business owners (mostly selling jewelry, handbags and clothing), and she said all they wanted from the event was to sell her their wares. She wasn’t there to buy stuff. She was there to network, make connections and to find and give referrals to others.

The other person called to tell me about a one to one meeting he’d had. When he set up the meeting, he thought he’d been clear that he wanted to learn about her business so he could refer her. When he got to the one to one meeting, it quickly became obvious that she thought he’d wanted to become her client. He was unable to redirect the meeting, and he left with the strong impression that she didn’t want to talk to him unless he wanted to work with her.

These are two reasons many people don’t want to network, which is a shame. Networking is a great activity that I think everyone should engage in, so I’m particularly disappointed when I hear stories like these.

What’s to be done about it? If you encounter it while networking, just move on. You’re unlikely to convince them they’re doing something wrong, so I don’t suggest even trying.

If you catch yourself going into sales mode while networking, take a step back. Let people come to you to express interest in your products or services. If we want to explore buying from you, we will, but let us do it when we are ready. Remember the “Who do you know who” philosophy. Who do you know who needs your products or services? If it’s me, I’ll say so. If I know someone I can refer you to, I’ll say so. But if I think my contacts are going to get a hard-sell, I won’t refer you.

What about one to one meetings that you think might be a sales call? Don’t think of them that way. Ask questions first. Discover needs. If you find that the person needs you, direct the conversation in that direction. To keep myself on track, when I schedule something that I think might be a meeting with a potential client, I note it in my calendar as a “Consultation.” That’s my reminder to ask questions and provide value from the meeting. Most of those meetings naturally turn into clients, but even if they don’t, I make certain to provide value so when they go talk about me, they say “Meet with Juli. She’s great.” Much better than “Stay away. She’s only going to try to sell you something.”

Elevator Speeches Are Marketing, Not Sales

Monday, March 26th, 2012

I’m always reading articles where people say “lose the elevator speech.” Obviously I don’t agree, and I think people who say that have missed the point of the elevator speech.

1. You’re rarely going to give it in an elevator. There, you’re more likely to have a conversation, although if you wrote a good elevator speech, you’ve already got a good answer to the question, “What do you do?”

2. An elevator speech is a marketing tool, not a sales tool. People mix those up all the time, so let me elaborate for a moment.

Marketing is getting the word out about who you are and what you do. Marketing makes people say, “That sounds interesting. Tell me more.” Sales is actually selling to someone who knows what you do and why they might want to buy it.

30 seconds is good for increasing awareness and exposure but terrible for selling, unless your elevator speech involves chocolate. We don’t need to be sold on chocolate. If we want it, we’ll buy it from you.

But most of you aren’t selling chocolate. From the rest of you, think about your elevator speech as a marketing message, not a sales message, and you’ll do a lot better with it.

Then you’ll know to ignore all those articles telling you to lose the elevator speech.

Network With a Purpose

Wednesday, March 21st, 2012

It’s fun to see someone just start out in networking. The excitement! Going to events. Meeting people. Making connections. Picking up new clients!

However, it’s easy to be seduced by the activities of networking and forget the end result, which is attracting new clients, or finding a job. I’ve seen people go to “just one more event this week” or try to schedule “just one more one to one meeting.”

How do you recognize if you’re seduced or successful? Easy. Go back to your goals. What are your networking goals for this year? Find some number of new clients? Locate that perfect strategic partner? Add some new rungs to your personal referral hub?

If you haven’t set a goal for this year, go set one now. Otherwise, it’s easy to get distracted. Once you have your goal, evaluate your activities against the goal. Are you meeting the right people at events? Are your one on one meetings strategic? Are you spending enough time with your clients, or are you spending too much time networking and not enough time working?

It’s getting close to the end of the first quarter. Yes, it’s still early in the year, but it could still get away from you. Go back to your goals. Are you 1/4 of the way there? If so, great. You’re successful. Are you less than 1/4 of the way there? You might be seduced, and it’s time to re-evaluate.

Do it now and have a successful 2012. Don’t wait until the end of the year and decide networking isn’t worth it. Done well, it’s a great way to build your business and meet your goals. Done badly, it’s a huge time waster.

So network well.

Using LinkedIn Groups To Increase Your Contacts

Friday, February 24th, 2012

Lots of people create a LinkedIn profile, upload their resume, accept the occasional connection but then basically ignore it. 

I wrote a post a while back on maximizing your LinkedIn profile. Hopefully, you followed the advice. So now what?

Go find some Groups. Why? Because they are an excellent way to increase connections, learn stuff and establish yourself as an expert in your field. What are LinkedIn groups? Basically, they are groups of LinkedIn users who share information and ideas around interests or topics. You can find a group for just about anything, from industry groups to professional organizations to topics of interest.

Joining a group and participating in discussions will increase your exposure and allow you to share knowledge and meet new people. Group members will ask to connect to you if they like what you say.

You can ask questions and learn from other people. You can share links to articles. As long as you aren’t obnoxious about it, you can even share links to your own stuff.

But be careful and respectful. Remember that people aren’t on LinkedIn to be sold to. Most groups have policies against promoting your products or services.

That said, there are plenty of ways to use Groups to make contacts that can help you and your business. Anyone have any good LinkedIn Groups stories to share?

Networking and Dating

Wednesday, February 15th, 2012

Yesterday being Valentine’s Day made me think about networking and dating. They really are very similar.

When you go out for your first date, you wonder if everything’s going to work out. Will you like each other? Will you have anything in common? Will you meet again?

Think about it. Kind of like your first networking meeting, right? You ask yourself very similar questions and have similar anxieties.

But where dating gets it right and networking generally gets it wrong is in the follow up. If you like someone on a first date, you want to see the person again, right?

Too often in networking, one meeting is all we get. We meet, we decide to refer each other, and that’s it. Maybe we’ll run into each other at a networking event, but most of the time, single one to one meeting is it.

And that’s wrong. One meeting isn’t enough to decide “I want to marry this person.” And it isn’t enough to create a foundation for a good networking relationship.

So what to do? Obviously, there aren’t enough hours in a week to meet with all our referral partners as often as we would meet a new significant other. But there are options.

1. Meet at networking events
2. Plan and implement co-branded marketing campaigns
3. Plan and schedule a presentation together
4. Schedule a dinner at your home for all your best referral partners.

Those are just a few ideas. Anyone want to share more great follow up ideas? Let’s learn from Valentine’s Day and romance. Follow up is ongoing! Just like dating.

Content and Conversation

Wednesday, February 8th, 2012

On Monday I talked about how it doesn’t really matter who follows you on Twitter. What is most important is your content. Today I’m going to discuss conversations, an important part of content in any form of social media.

Step back from social media for a moment and think about conversations you have in person. What do you do when you see a good movie? You share, right? Or if you read an article that makes you think? Again, you share and talk about it. When you hear a friend is sick, you reach out with encouragement.

All of these things work in social media and should be part of a good presence. Remember my post where I talked about “1/3, 1/3, 1/3?” Let’s apply that to conversations.

1. About You

In a networking conversation, someone might ask what you do. Or you might want to share a recent accomplishment. But you won’t spend all of your time talking about yourself, at least not if you want anyone to continue talking to you.

If you spend about 1/3 of your time talking about yourself, that’s not a bad ratio, in both social media and face to face.

2. About Other People

Again, at a networking event, you might hear a need and connect two people who can help each other. You might talk about another networking event or a great book you just read. It might be appropriate for you to make a plug for one of your trusted vendors.

You can do all the same things in social media, where you share articles, refer others, promote vendors or other great accounts to follow.

3. Conversation

Okay, I’ve been talking about conversation in this post, so what do I mean here? I mean just talking. Did someone just win an award? Congratulate her, just to be friendly. Ask a question. Answer a question. Tell a joke. Laugh at someone’s else’s joke. Discuss something you really enjoy. Chat about a movie you just saw.

Some people tell me that they want an absolute barrier on social media between business and personal. Why? Ultimately, we do business with people not businesses. Why can’t we learn a bit about you as a human being? Use some sensible discretion. Don’t over share, but it’s okay to give us a view of who you are. If we like you, we’ll do business with you. If we don’t? Well, we won’t, and that’s okay. We probably weren’t a good client anyway.

So what do you think? Ready to go out there and have some conversations, both online and in person?

Knowing Your Market Is Key

Friday, February 3rd, 2012

I just finished a one on one meeting, and it was fantastic. I had been apprehensive because I hadn’t been sure how I could refer his particular business, but he quickly relieved my fears.

Turns out he has a second business, and he has very clear goals of who he’s marketing to, why, and the value for individuals in that market segment. Turns out I am marketing to the same segment (real estate agents), and when I mentioned that, he pulled out a flyer specifically showing how his product can bring them more business.

How cool is that? I’ve got several referrals I can work on for him, and I’m excited to get on with it.

The lesson here? Know your market. Know why you are marketing to them. Have a plan to approach that market and have key value statements. It won’t just make it easier to refer you. It’ll also give you clear actions to take to approach and sell to them.

Well, I need to get to work. I’ve got referrals to arrange!

Job Searching Changes…and Stays the Same

Monday, January 30th, 2012

I’ve been reading about how social media, computers and the Internet are changing the process about searching for a job. Keywords have become increasingly important, both in resumes and in job descriptions. Employers are using search terms to find candidates online, and they are using keywords to electronically filter the hundreds (or thousands) of resumes they are receiving.

I even heard recently of applicants for social media and other marketing positions being told not to send a resume. They just send their name, and the employer checks them out online, presumably looking for Twitter accounts and blogging activity.

Sound intimidating? Sure it does. Having a good resume isn’t enough anymore. You’ve got to pay attention to all these other areas.

But the good news is that one fact still remains. Networking will still get you in the door. It won’t land you a job if you’re not qualified, but knowing the right people at your target companies will get you past the automatic filtering.

By all means pay attention to the technological changes in a job search, but do not ignore the human element. Do your research. Find your target companies. And then use your network to get personal introductions.

It’ll be a long time before those strategies go out of date.

Networking During the Holidays

Wednesday, December 21st, 2011

James Meyers of Celestial Cheesecakes requested this one. Happy to oblige!

We’re winding up 2011, and many people will be working a light schedule the rest of this week and next. But networking doesn’t need to end. You’ll have some excellent opportunities, if you recognize them and take advantage of them.

As I indicated in an earlier post, Networking at a Funeral, there’s no place you can’t network. Holiday parties and family gatherings are no exception. Honor the occasion, leave business cards in your pocket until requested and listen for needs. Do those three things, and you can do some good networking at any event. Family and friends should be willing to help you out, so use them as sounding boards for ideas. Or just as a way to share the awesome things you did this year. They’ll be happy to be involved, and who knows? They might even have contacts for you in the New Year.

What about next week? Definitely, you should take some time off and relax, but it can also be a good time to catch up on some coffee meetings. Some people are easier to tie…err…track down at the end of the year. Having a hard time getting on the calendar of a busy, key contact? See if he or she is available next week.

Remember that networking is something that can occur whenever two or more people are in the same room. Don’t ignore opportunities just because it’s the holiday season.

Anyone have good holiday networking stories to share?

FYI. I am taking my own advice. I do have a few coffee meetings I’m setting up for next week, but mostly I’m taking the time off. This is my last original post of the year. There will still be blog posts, but they’ll be reposts of some popular entries from the archives. Enjoy!