Feature Friday: Meet Jamie Nicholas

Ever run out of business cards at an event? Or do you need that perfect brochure? Perhaps you want to print up some booklets to share your knowledge?

If you need any of those things, you need a good printer, and I have one for you. Jamie Nicholas. She’s been my printer for about four years now, and she’s good.

She’s a print broker, which means she can shop around several printers and find the ones with the best price and exactly what you need. She can save you money over contacting the printer yourself because of the relationship she has with them, and the amount of business she brings them.

I know her prices are good. I’ve shopped around, and no one could beat her for what I wanted. You see, I’m picky about my business cards. I want them on a heavy stock, and the other printers I talked to either couldn’t give me the stock I wanted or were going to charge me double what Jamie charged. Why would I do that?

Price isn’t everything, though. Service is excellent. A couple of years ago, I wanted a simple change to my card. All I asked Jamie to do was add my coaching credential after my name and substitute my new logo. She came back with an entirely new design, and I loved it. I still get compliments on the design of my card! Talk about exceeding a customer’s expectations.

She knows I’m picky, so the last time I ordered new cards, she suggested a different coating. I’d never heard of it or seen it, but I trust Jamie, and I told her to do it. When the cards came, I loved them! And I get even more compliments.

But what about when something goes wrong? How does Jamie handle that? Remember the card where I asked her to add my credential initials? Well, I sent her “ACC,” but what she put on my proof was “AAC.” I missed it in the proof and didn’t catch it until the cards arrived.

I called Jamie, and we checked the proof. Sure enough, I had missed it. She offered to reprint the cards at a significant discount. It was my error. She could have charged me full price, but she didn’t and I appreciated it.

She’s my printer forever. I refer her whenever someone needs printing, and everyone I’ve referred has been happy.

Need a printer? Need a really good printer? Call Jamie. You’ll be glad you did!

Previous Feature Fridays:

Meet John Coleman, CPA
Meet Simon Turner, Business and Marketing Consultant

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