Archive for the ‘Networking Groups’ Category

Promote Your Chamber the Right Way

Friday, May 27th, 2011

A friend of mine took me to a Chamber event this week. The Chamber has an excellent reputation, but I hadn’t been to an event yet. And now I probably won’t go back.

It wasn’t a bad event, a little crowded, but that’s more of a good thing than a bad. The reason I’m not planning to go back is that I spent most of the event fending off fairly hard sell “join the Chamber” conversations.

I use the word “conversation” sarcastically. I didn’t actually have any conversations that evening. Few people I spoke to asked much about me beyond a superficial “what do you do?” One person actually spent about 10 minutes trying to talk me into joining. And made it difficult to gracefully leave the conversation (yeah, I tried the advice I gave on Wednesday, but she didn’t take the hint).

So enough about venting. How can you promote your Chamber or other networking organization in a positive way?

The short answer is to promote your organization the way you’d promote your business. Ask questions. Listen for needs. When you hear them, position your group as a way to address those needs.

Selling an organization is exactly the same as selling a product. If you do most of the talking, you’ll blow the sale.

We know when you are sincere and when you are just going through the motions. Find some common ground. Perhaps talk about why you’re in the Chamber and specifically what the benefit to you has been.

Then ask if the other person would like more information. If he or she says no, back off. I told every person that night that I wasn’t interested in joining because the location was bad for me. They all tried to talk me out of thinking that way by telling me about other events (all at equally bad times.)

You need to realize that your organization isn’t for everyone, but if you leave a good impression, they may refer others to you. Ironically, I have referred a number of people to that Chamber. Not so sure I’m going to continue. Don’t leave that impression with other people about your organization, please.

Sell Your Networking Group Well

Monday, January 24th, 2011

I was at an event a couple of weeks ago, and I was approached about joining the hosting group.

I was interested after talking to the first person who approached me. It seemed that the group had synergy with me and might lead to some excellent contacts. I was mentally working out how it would fit in with my overall networking plan when member number two butted into the conversation.

He asked what I did. I told him I was a networking and social media coach. He asked if I were a member. I said, “No, but I’m thinking about it.” His response? “Shame on you. You should join right away.”

He then launched into a lengthy explanation of why I should join, starting with “we don’t have anyone in your profession who is already a member.” He went on for almost five minutes on the benefits of networking. (Did he miss what I said I did for a living?)

What all did he do wrong? More like, what didn’t he do wrong!

Attempting to “shame” me into joining. Obviously not listening to what I said I did and thinking I needed an explanation on the benefits of networking. His manner was generally obnoxious, and he didn’t shut up until (finally!) they asked us to sit to listen to the speaker.

Oh, did I mention that he tried to embarrass the speaker during his presentation?

Before you ask, no, this was not a BNI meeting or any similar type of group.

I’m sure none of you would be this obnoxious to a potential member of your networking group or professional organization, but I tell the story to remind you to always be aware when you are asking someone to join. Hard sell, obnoxious techniques don’t work. Listen to the other person. Find out his or her needs. Show how your group can address those. And then shut up and let the person think.

It’s too bad. I think the group would have been worth joining. But the thought of having to deal with him every month has definitely put me off.

BNI Isn’t Networking

Wednesday, December 8th, 2010

I’m expecting some flack on this post, and I’m ready. Bring it on!

Before I start, let me say that I was a member of BNI for 5 years, and I still recommend people join chapters. It’s a great way for some people to grow their business.

For those of you who don’t know what BNI is, quickly, it’s an international organization of chapters of business people who meet weekly with the goal of referring business to each other. Follow the link above if you want more information.

But it doesn’t really teach networking.

What it is VERY good at is teaching how to do business by referral, which is a part of networking, but there’s more to networking than referrals, and some of what you learn in BNI can actually hurt someone who is new at networking.

What, you may ask?

1. BNI encourages closed-group referrals

BNI chapters are made up of individuals, with one person per profession. Members are strongly encouraged to refer the members of their chapter. So, if one of your clients is looking to buy a house, you are supposed to refer the real estate agent in your chapter.

Why is this a problem? Because the agent in your chapter might not be the best fit for your client. In networking, you want to make the best connections to develop a relationship. BNI has systems in place that make it difficult for members to refer outside their chapters.

2. BNI encourages keeping score

Keith Ferrazzi in his book, Never Eat Alone, says, in networking we shouldn’t keep score. And I agree with him. There are people I refer without hesitation who have never referred me back. They make me look good with my clients, which is good for business. But BNI chapters usually have some method of tracking who is referring and bringing guests and who is not. Because of the score keeping, members often feel pressured to refer the members of their chapter, fearing that otherwise they won’t be referred in return. When I was still in BNI, I heard members frequently say, “I’ve referred so-and-so lots of times, but he still hasn’t referred me. I’m not going to refer him anymore.”

That’s not good networking.

3. BNI members tend to network too much within BNI

Although BNI says they encourage members to network outside BNI, many members don’t. They visit all the local chapters, one at a time, and say “I’m doing a lot of networking.” When I ask, “Are you giving and receiving referrals?” the answer often is, “No, but I’m having lots of one on one meetings.”

Yep. That’s effective.

4. BNI has a huge focus on inviting guests to chapters

This is probably my biggest pet peeve. BNI members who don’t quite get it attend other events like sharks, looking for members to invite to their home chapter. Often they pop the invitation without asking anything about the other person. It’s almost like the sales person who walks up to you at an event and says, “You need to hire me,” without knowing anything about you or your business.

Networking is about meeting new people and building relationships. That doesn’t happen when members cruise other events looking for “fresh meat.”

As I said earlier, BNI is an excellent place to learn the basics of doing business by referral. If you are considering BNI, by all means investigate your local chapters and see if one might be a good fit for you. But don’t think that BNI is networking and fall into the trap of just working BNI. There’s a lot more to effective networking than attending an endless series of BNI chapter meetings.

Anyone want to agree or disagree?

I Won’t Use Your Service. How Can I Refer You?

Tuesday, August 17th, 2010

All last week I wrote about social media. Time for a change back to face to face networking for a few days.

I was meeting with someone last week who was thinking about joining a networking group, and she asked my advice. I knew the group well, and I said, “I don’t think it’s going to work for you. The people in that group aren’t going to need your services, and I think you’ll be frustrated.”

She very correctly called me on my statement and said, “But I thought the point was to work through them to their referrals, not make them clients.”

Of course I agree with her, but that wasn’t quite my point. As you network, you need to know your audience and your product or service. Some groups are made up of more savvy networkers than others. This group isn’t one of the savvy ones.

Some people can envision how they would refer someone, even if the service is something they will never use. For example, I personally have no use for someone who does corporate mediation. But I know the kinds of people who would need that service, and I can refer it.

Some people can’t make that leap. They are generally the smaller business owners who are new to the concept of business by referral. When they are still trying to get their message right to generate referrals and keep in mind easy to refer businesses, they aren’t quite able to get their heads around more complicated to refer businesses.

You need to keep this in mind when joining a networking group. Is your business something the members of the group will understand and use, even if they don’t use you? If so, you’ll have an easy time educating them on how to refer you. If not, you’ll have a bigger challenge.

Am I saying you shouldn’t join such a group? No, I’m just warning you that you’ll have to work harder than say, someone who sells gift baskets. Everyone can see how to refer that business. Everyone may not instantly see how to refer you.

That’s the “bad news.” The good news is that tomorrow I’m going to write about how you can educate anyone about how to refer your business, even if you fall into the “hard to refer” category.

Networking: When the Magic Has Died

Thursday, August 5th, 2010

A friend of mine, Jason Alba of Jibber Jobber wrote an excellent post earlier this week on when to leave a networking group. His points were so good that I asked if I could reprint it here.

Take it away, Jason:

I’m not talking about when it’s time to leave a networking event, I’m talking about permanently leaving a group you are in.

A few years ago I networked in a Yahoo Group (an excellent place to network). This group was run by someone with a beautiful smile and a seemingly helpful persona, but I had a different experience than most.

My contributions to this Yahoo Group, with a lot of job seekers, were sincere and helpful. When someone asked a question that I could (or should) answer, I spent a fair amount of time constructing a response that was encouraging and had enough meat that the person would be able to move on.

At least half of my messages never made it to the group. They were flat out rejected by the moderator, who sometimes would construct her own response that had a lot of similarities to my response.

One time, she responded saying that it was HER group, not the Jason Alba group…. by this time I was just about done having all of my free help and thoughts slapped down.

I didn’t want to leave the group for many reasons. This was a large group that was very active and I got as much value as I put into the group (and I put a lot of value into the group). I struggled with leaving for months, and finally I did.

I left the group. I left the opportunity to be known, be helpful, keep my ear to the ground on issues, and get reactions to my ideas.

I was saddened to get to that point, but something unexpected happened.

When I left the group I became liberated. I was elated. Seriously, I was so happy to be out of the control of the group owner, and not have to worry about my contributions being slapped down more than 50% of the time.

No one really knows why I left… I STILL get emails from people that were on that group, wondering where I went. I do wish I could contribute to that group… but being free has been so liberating.

I know some of you go to network events, or network online in certain groups, where you feel quite unappreciated. Perhaps what you bring to the table is undervalued and you are essentially treated poorly (perhaps even abused).

Here’s my advice: leave.

Move on.

Leave the group.

Don’t stay for the others… they’ll eventually figure it out for themselves.

There are two reasons to participate in networking:

* To Give…. of your time, ideas, encouragement, etc.
* To Get…. moral support, ideas, encouragement, etc.

If there comes a time when the management of the group, or event, thinks that you are a threat, it’s better to go somewhere else and do what you do best than to stay there.

You’ll know when it’s time… when the stress weighs on you and you wonder why they keep doing things a certain way (which is wrong) and you keep getting slapped down… it is time to move on.

There were several things I really liked in his post.

1. Networking in a Yahoo Group. Yep, a great place to network.

2. Why we network. To give and to get. He’s completely right, and if a group stops supporting either of those goals, it’s time to leave.

By the way, Jason has a superb on-line contact management system aimed at job seekers. But it can be used by anyone who needs a good contact management system designed for networkers. Check it out for yourself.

Events in the New Year

Tuesday, January 19th, 2010

You’ve had a few weeks to get back from the holidays, get caught up and back in the mood to work. And network.

Now it’s time to get some events on the calendar. What events should you attend this year?

Obviously look at what you attended last year. Which ones were most effective? Which ones were not effective? Do you know why?

Look at who attended the events. Are they the kind of people you want to meet this year? Why or why not?

Review your message. What were you asking for last year? Did you get what you were asking for? Why or why not?

I’ll use myself as an example. There were seven events I attended regularly last year

*A networking breakfast at a nearby Women’s Business Center
*Three networking lunches: one Christian-based, one a meeting of attorneys and financial types and a general-attendance lunch
*Two evening open mixers
*My Chamber of Commerce mixers

The Women’s Business Center breakfast continues to be one of my best source for new prospects. It stays.

The attorney lunch meets a need to network with the types of people many of my contacts want to network with. It stays as a source of referrals for others.

The other two lunches were not effective for me, and I will only attend them if someone I know needs an introduction to the event.

One of the evening mixers was very effective last year. The others wasn’t, but with the addition of social media coaching to my services, I think a new message will make that event more productive. They both stay on my calendar.

The Chamber is always good. It stays.

See how it works? I’ve retained events, dropped events, and I’ve decided to experiment with a new message at one.

Once you have answers to those questions, it’s time to schedule the events you plan to keep. Get them on the calendar right now, for the entire year. That will minimize the chance of getting distracted and forgetting to go.

Leave room for new events. As you network this year, you may learn about new events to try. Make room for them on your calendar, and run them through the evaluation process above.

Make 2010 your best networking year yet!

Networking at Trade Shows: The Puppy Dog Close

Wednesday, December 2nd, 2009

This is a follow-up article to the one I wrote in October about networking at trade shows. If you missed the previous article, check it out.

Part of my preparation for the show was to develop a clear goal. I’ll be very honest and direct. I wanted new clients, and I wanted people to have a good reason to drop their card in my basket.

As a coach, I can make a difference for my clients quickly. With that in mind, I decided to have a drawing for a free month of coaching. I figured I could make enough of a difference quickly enough that the majority of the winners would convert to paying clients.

As my husband put it when I told him about the plan, “You’re using the puppy dog close.”

If you’ve done any reading about sales, you know what he was talking about. Remember when you used to be able to buy dogs and cats at pet stores? Well, a classic technique was to let a customer “take the puppy home for the weekend for free. If you don’t want him, just bring him back on Monday.”

How many puppies do you think came back on Monday morning?

The concept is simple. Let a customer experience what you are offering for free. If they see the value, they will continue to pay for it. I knew I could show value in a month, and it was worth investing my time for the payoff of a new client.

Well, I am happy to report that it just paid off. I just converted my first client from the drawing. And two others are already talking about working with me after the free month.

So as you are making your plans for 2010, think about any trade shows you may be considering. How can you use the puppy dog close to make your investment in time and money pay off? Not planning any trade shows? Not a problem. You can make an offer through social media, your newsletter or any other channels you use to get word out about you and your business.

Anyone else use the puppy dog close to good effect?

Networking at Non-Membership Based Organizations

Thursday, October 29th, 2009

A client and I were discussing this yesterday. He recently left a networking group he’d been a part of for almost five years, and while he misses the people, he doesn’t miss the group politics. He said he used to spend 10-15 hours a week dealing with the politics in the group.

Other than my local Chamber of Commerce, I have not been part of a membership-based networking group for more than a year now, and this conversation made me realize how much more time I have to work and build relationships. I was able to cut back the minutes on my cell phone plan because I don’t burn up so many on “But he said…” and “But she said…” conversations. I’m not sure I could have maintained a blog or social media a year ago. Now, I have the time.

Most of the places I network now, I can walk in, meet people and walk right back out and go home. No staying after for “the meeting after the meeting.” No phone calls 15 minutes later to hear about the latest thing some member did.

Am I saying quit membership-based groups? No. What I am saying is monitor your time. When you spend more time dealing with group politics than you are spending doing real networking, it might be time to make a change. Perhaps resigning from a leadership position. Or setting boundaries on the conversations you will participate in.

Anyone else have a story to share?