Archive for the ‘General’ Category

Nook Color As Tablet

Wednesday, October 5th, 2011

A few months ago, I wrote an article about using my Nook Color as a tablet. That article was written when I was using the stock OS. About a week ago, I finally broke down and bought the N2A card for my Nook. Umm, why did I wait so long? Seriously.

Basically, I was using my Nook as an ebook reader, Evernote-taking, some light web browsing and word processing. And that’s basically what I’m still using it for. Only, I’ve got better apps and more options.

Let’s start at the beginning. Obligatory screen shot

Home screen on my Nook Color

Taking that would have been easier on my stock Nook Color. I had to download an app to do it on my rooted one. But, it’s okay..

No, the important thing here is not the picture of James McAvoy, though it is nice, isn’t it? See the two widgets? One is reminding me of active tasks and the other is telling me my next appointment? These are great. Yes, I use Pocket Informant for tracking my tasks, but I like having certain things right in front of me every time I look at my Nook. I tend to read in the evening and not use my iPhone as much, so I’m more likely to see things (like clean the cat box) when they are on my Nook. Besides, the little octopus is completely adorable!

Web browsing is much nicer in Dolphin Browser HD than in the stock Nook browser. It’s more responsive and seems faster.

Reading is much better. Why? Because I can buy books from anywhere. No Kindle books on a stock Nook color. But notice the Kindle app on my home screen? Yes, I can buy and read Kindle books on my Nook. I need 4 apps to cover everything, but I can live with that. Amazon has some great deals.

Including a free app every day. Sure. Most of them are terrible. But a few of them are great. Like the alternate keyboard I downloaded recently.

Note the cursor keys. Unlike my iPhone, Android has no easy way (that I’ve found) to precisely position the cursor. Those keys are making all the difference! Taking notes in Evernote is a piece of cake. And this keyboard has some predictive typing, so I can often finish a word without typing all the letters. The Nook keyboard didn’t have either cursor keys or predictive typing.

I’m not using it much for social media, although I thought I would. I like Hootsuite for iPhone better than for Android. I can’t figure out how to get more than 20 posts from a stream at a time. 20 posts isn’t nearly enough at one time. But I am using it for reading blogs. The Google Reader app is nice. And the Gmail app is much better than the Nook email app, which had to re-download every email every time you launched it. What a waste!

I’m still trying to find a good word processing option. I had QuickOffice on the stock OS, but it doesn’t work right on the rooted OS. I’m test driving a text editor, which may do everything I need.

The final result? I’m doing more with my Nook than I ever did. Good for me. Bad for my battery. Now I need to charge it every day. Not because the drain is worse but because I’m just using it more.

A small price to pay.

Threats and Opportunities

Wednesday, September 28th, 2011

Remember my recent post on dealing with fear? Well, I’ve got a confession to make. I’ve been dealing with a decent amount of fear myself recently.

Over the weekend, all the reading and coaching I’ve done finally came together, and I had a breakthrough. I realized that I’ve been worried about the future and all the bad stuff that might happen. Which has been missing half the picture.

Look at it this way. Have you ever done a SWOT analysis for your business? It’s where you look at 4 areas:

1. Strengths
2. Weaknesses
3. Opportunities
4. Threats

Those last two are the important ones here. In your business, you need to be aware of outside threats and opportunities that can affect your business. If you are aware of them, you can take action to avoid the threats and take advantage of the opportunities.

Well, it works in your personal life as well. It’s easy to be paralyzed by fear of what the future might bring. We tend to look at the bad stuff that might happen, like:

1. What if I lose my job?
2. What if I don’t land that big client?
3. What if I get [fill in the blank illness] just like my mom/dad did?
4. What if my child grows up to be a drug addict?

Sound familiar? I bet you’ve had similar fears, right? And you’ve spent a lot of time worrying about them or planning for how you’ll avert the disasters.

Well, what about the opportunities?

1. What if I get that raise?
2. What if my spouse lands that great job and we get to move to Hawaii?
3. What if my child graduates from college and becomes rich and famous?
4. What if my book becomes a best seller?

Do you spend as much time anticipating and planning for the opportunities as you do the threats? My guess is that you probably don’t. Remember, fear is a very powerful emotion in the brain, and if you are experiencing fear, it tends to drown out everything else.

So what can you do about it? Well, just like in your business, give equal time to evaluating opportunities as you do threats. In fact, I’d advise you to spend more time thinking about opportunities. According to Your Brain and Business, anticipation of a future positive event is more powerful to your brain than past events. If you train your brain to be aware of opportunities, you’re more likely to see them when they come knocking.

For myself, I’ve developed a new daily mantra, “I will be aware of both threats and opportunities in my future.” I’m retraining my brain to be aware of both. It’s a lot more fun than spending all that time worrying about and fearing the future.

What about you? In the comments to my last post, @seowashdc mentioned she’s been using Buddhism as a way to get a handle on her nameless fears. That’s excellent. Anyone else want to share strategies that work?

Working Through Fear

Friday, September 16th, 2011

I recently read a fantastic book called Your Brain and Business: The Neuroscience of Great Leaders. It’s not an easy read, being very technical, but it has excellent insights on why we do some of what we do, from a brain standpoint, and on how we can be more effective in business by working with our brain instead of against it.

The section on fear was particularly interesting. It makes sense that fear distracts us, but I didn’t realize that the part of the brain that deals with emotion puts fear at the head of the list. If fear is present, it drowns out almost everything else.

Another fascinating fact was that the brain has a bias toward future positive events. That’s right. Your anticipation of the future is more powerful than what happened in the past, whether positive or negative.

Those two facts work together in an interesting way. If you are fearful of the future, the fear is going to be processed first by the brain, and the anticipation of your fearful future is going to be perceived strongly. Since few of our fears involve obvious physical danger, like running from a tiger, we don’t always handle our fears in an appropriate manner.

So what can we do to diffuse the fear and help our brains to function better? First, you can divert the fear. Fears are usually nameless anxieties. When we examine them and make sense of them, we often discover that the fear is worse than the reality. For example, are you worried you might lose your job? In this economy, that’s a reasonable fear. But take an honest look at it. Is your job really in jeopardy, or are you reacting to all the news about the recession? If your job really is in trouble, what can you do now to improve your situation? Well, you could certainly start networking!

So first determine if your fear is real, and what you can do to positively address it. Then look to the future. Imagine a realistic but positive outcome. Perhaps you could visualize that you’ve networked your way to a new job. That vision of reality becomes paramount in your brain, and it will both ease the fear and direct your brain to be on the alert for ways to make that future happen.

Does it sound kind of New-Agey? Well, maybe, but it’s backed up by sound neurological science. Your brain has always been one of your most potent allies. Learn how to harness it to help you, and you’ll do much better than if you let it control the show and your future.

Read the book. There’s lots more there to give you ideas to master your fear and be more successful.

Agency Pricing: Who Really Won?

Wednesday, September 7th, 2011

If you read ebooks, you probably know about Agency pricing. It was the deal cooked up between the Big 6 publishers and Apple to set the price of ebooks. A class action suit is being filed to challenge the deal as price fixing, and I hope agency pricing is overturned.

But in the meantime, it’s the reality in the ebook world. Apple and the publishers banded together to put the brakes on the growth of Amazon in the ebook world. Agency pricing was supposed to make Apple’s iBookstore competitive with the idea that people would buy iPads and buy books from the iBookstore.

It didn’t quite work out as intended, and there’s a lesson in here for the entrepreneur. Yes, Amazon’s ebook growth was slowed, so that part worked. But the iBookstore has never taken off. The real winner in Agency pricing has been

Barnes and Noble

Wait a minute? Barnes and Noble weren’t even involved in Agency pricing, at least not directly. True, but they had just recently entered the ebook fray with the original Nook, and they had been struggling. Their selection had been much smaller than Amazon’s, and their prices had tended to be higher. If you wanted to buy a e-reader, the Kindle was the obvious choice, for lots of reasons.

Along came Agency pricing, and Amazon could no longer undercut everyone on price. That allowed Barnes and Noble to invest R&D money in their Nook line. Last year they released the Nook Color. By some reports, it’s the best selling tablet device after the iPad. And in the middle of this year, they released the Nook Simple Touch, which rated higher than the Kindle in Consumer Reports ratings.

What’s the lesson here? As I see it, there are two.

1. If you are on top, it’s easy to be lazy

The Kindle was truly a revolutionary device. It combined some very sweet features in one package
a. E-ink screen
b. Fantastic e-book store
c. First-rate customer service
d. Comfortable form factor
e. Wireless, “buy anywhere” ability

Unless Amazon has something amazing in their back pocket this holiday season, the current generation of Kindle isn’t that exciting. Touch screens seem to be the wave of the future, and several competitors already have touch screen readers, at competitive prices, on sale. Come on, Amazon. Show us what you are made of.

2. The little guy can win when the behemoths battle

Barnes and Noble made some good moves. They let the big guys battle it out, and they quietly invested in some nice tech. Since they didn’t have to compete on price, they had an opportunity, and they took advantage of it. Borders could have done the same, but they didn’t and look what happened to them.

Keep these lessons in mind in your own business. Don’t get lazy when you are on top, and look for opportunities when you are in second or third place. In business, you only stay on top when you are constantly innovating. Start reacting to your competition, and it may be the beginning of the end.

Succession Planning For a Business

Wednesday, August 31st, 2011

Everyone’s been abuzz about Steve Jobs retiring as head of Apple. And everyone’s been trying to figure out what it means for the company. I’m optimistic. Why? Because I believe that Jobs is a savvy business man who has been working on his succession plan for some time.

Okay, Apple’s a big company. Sure, they need succession planning. But what about the small business owner? Well, you need it too. Even if you are a solo entrepreneur, you need to think about what happens when you are no longer able or willing to run your business.

Take me as an example. I’m a coach. If I can’t coach people, my business doesn’t exist. But that doesn’t mean that 1 to 1 Discovery dies or goes away. I’m busy writing, with one book coming out in the fall. That book will live on and can continue to influence people long after I’m not coaching. (Not that I’m planning on quitting anytime soon.)

What about your business? Do you have people you can train? Does it make sense to bring on a partner? How about a family member to continue the business?

Who should you talk to about succession planning? There are a lot of resources. A good business coach is one (like me!). You can talk to your CPA or a business broker. Perhaps a small business attorney. Or a consultant at a small business development center. There are lots of places to turn.

You’ve worked hard to build your business, even if it’s a one person shop. It would be a real shame to let it just end if you can’t or won’t continue.

Any of you want to share your succession plans? Or need the name of a good resource to discuss your plans with? Share in the comments.

Persuasive Communication

Monday, August 29th, 2011

I received an email from a gentleman last week who had read my blog and wanted some suggestions on effective communication at work. He referred to “fancy” language as being what was listened to where his “direct” language was ignored.

I suggested a couple of books, not on communication, but on relationship building and persuasive language. Why?

Very often, where we get into trouble with communication is where we want one thing and the person we are communicating with wants something else. It can be as simple as “Honey, did you take out the trash?” to a husband who is in the middle of a football game to “We need to talk about your performance” to an employee who is about to be fired.

Either of the situations could lead to conflict, but they don’t have to. It’s all in how you communicate.

For example, take the first example. I’ve gotten into tons of trouble with this one. When I say, “Did you take out the trash?” what my husband hears is “Why didn’t you take out the trash?” It’s not what I meant, but he gets defensive because he thinks that’s what I’m really asking.

What I’ve learned to do may sound silly and artificial, but it works. I preface my question with a statement that makes it clear I’m just looking for information, not accusing or being nagging.

It doesn’t take fancy language, but he knows exactly what I’m asking for, and he doesn’t get defensive.

When communicating, always remember that each person has something to gain, or to lose. If you can keep that in mind and try to find “win-win” solutions, you’ll be more effective.

Look for more posts along this line in the coming weeks where I take some common communication problems and discuss how they can be handled effectively.

Are you having a particular communication challenge? Post it in the comments, and I’ll address it in a future blog post.

Who Watches the Gatekeepers?

Friday, August 26th, 2011

Salespeople hate gatekeepers, and for good reason. The gatekeeper is there to keep the (seemingly) endless stream of salespeople from wasting the time of the business owners and other decision makers.Which makes it much harder for the salesperson to get in and do his job.

But what if the gatekeepers do their jobs too well and keep away the people who can help move your business forward?

I was meeting with a contact the other day, and she told me an interesting story about a salesperson and a gatekeeper. The salesperson was introducing himself to the gatekeeper who said, “No, we have no interest in what you are selling.”

The business owner happened through the room at that moment and stopped to say, “Actually, dealing with that problem is on my list for today. I’d like to hear what you have to say.”

This could have been trouble. The salesperson would have lost the opportunity to present his service to a willing audience, and the business owner might have missed an opportunity to address an issue in her business.

Now, as a business owner, obviously you don’t want to talk to every salesperson who walks in the door, so your gatekeeper does serve an important function. How do you ensure that you meet the people who might be able to help you and avoid the people who can’t?

Communication. Keep your gatekeeper in the loop on some of the high level challenges you are facing. No, you don’t have to mention that payroll might be tight this month, but if you’re swearing at your long distance service, make sure your gatekeeper knows that.

Perhaps you could give him or her a list at the beginning of each month of services you are interested in exploring. Train your gatekeeper to ask a few key questions to learn a bit about a salesperson and what is being offered.

Want to really motivate them to do a good job? If you save money by hiring someone the gatekeeper vetted, give your gatekeeper a bonus, perhaps a percentage of the money you saved. Think your gatekeeper will do a good job keeping out the riff raff and letting the good ones through? I think so!

Anyone else have good gatekeeper stories to share?

How Apple Forced Me To Buy A Nook Color

Wednesday, July 27th, 2011

This post is about how loyalties can change and actions can have unintended consequences.

Until a few months ago, I did all my reading on my iPhone. I had a ton of e-reader apps: Kobo, Nook, Kindle, Stanza, iBooks and Overdrive for library books. Yes, it was a pain to keep track of what books I had in which app, but I liked the freedom to get books from anywhere.

Most of my e-book money went to Amazon because they had the best selection and usually the best prices.

Then the Sony app was rejected by Apple, who decided to finally enforce their in-app purchase rules. Everyone said the sky was falling and that there would be no e-reader apps in the App Store, and on top of that, Hulu, Netflix, Dropbox and other, similar apps were probably going to vanish as well.

Did I believe the sky was falling? No, but all of a sudden, having a bunch of apps seemed to be a pain, and uncertainty made me uncomfortable enough to consider a change.

Before all this, I was likely to have entered the tablet world with an iPad. I already knew Apple and liked their products. It was kind of expensive, but I could have justified it.

Not any more! I wanted an option that didn’t involve Apple. So, there was the first unintended consequence. Apple lost money on me.

Naturally, I looked at the Kindle since I spent most of my e-book money at Amazon. But I’ve never liked the look and feel of the Kindle. I prefer a soft keyboard to a hard one on a e-reader. And I love touchscreens.

The Sony products were beautiful but too expensive.

So I looked at the Nook. I could root it and still run the Kindle app. It supported all the other bookstores, except iBooks, and I wasn’t interested in buying from them anyway.

So I bought my Nook Color. And still haven’t rooted it. I like the stock operating system. I like the way the reader functions. I like having all my books in one place!

So I still buy a few books from Amazon, but only ones that are DRM-free, and I convert them to Nook format. I can buy from Kobo, Sony and Barnes and Noble. I can get library books, and I don’t have to mess with a bunch of apps.

So where do you think I spend most of my e-book money now? Yes, at Barnes and Noble. They are the easiest. I can buy, download and be reading within minutes. All the other stores require me to hook my Nook up to my computer. Not hard, but why bother if I don’t have to?

You know what’s ironic? I had been right. The sky didn’t falling. All the e-book apps are still available, without direct links to stores, but I never cared about that. But now I have my Nook, and I’m not going back to reading on my iPhone.

So what’s the moral of this story? Well, Barnes and Noble provided a good product that meets my needs. But that’s the small part. Understand that customer loyalty is fickle. I was loyal to both Apple and Amazon. But they didn’t meet my needs, so now I’m loyal to Barnes and Noble. But that could change in the future as well.

Customers are only loyal as long as you listen to them and meet their needs. Stop doing those, and you’ll lose them. Maybe not right away, but eventually something will make them uncomfortable enough that they will look for another option.

That’s good for your competitor. But not for you.

Networking Like A Novelist

Monday, July 25th, 2011

I was critiquing a short story last week, and the author was overloading me with info dumps. That’s where an author stops the action to give us all the background information he or she has painstakingly researched or invented.

I realized that it reminded me of some people I’ve met at networking events. I’m sure you’ve encountered them too. They are the ones who can’t shut up and make our eyes glaze over with tedious details of their services.

Authors shouldn’t do and neither should networkers.

“But,” you say. “I’ve just got to tell people this stuff. Or they won’t be able to understand how to refer me.”

Fair enough. I’ll grant that your audience needs a certain amount of information to be interested in hiring or referring you. So, follow the same advice I give authors who tend to info dump.

Give it to us in small bites, interspersed throughout the story, or, in your case, the networking conversation. Tell us some stories. Most of what you need people to know can be communicated most effectively through a story. Stories will engage us and make us ask questions. Tease us a bit. Keep the best part until the end. Make us ask “So what happened?”

These are the same techniques used by good authors to keep us reading their stories. Or buying the next book in the series.

So if you’re not sure how to maintain an engaging conversation at a networking event, go read a something by your favorite author. See what techniques he or she uses to keep you interested. Take those ideas and incorporate them into your next conversation.

And then come back here and tell us how it worked for you!

Self Care and Entrepreneurs

Wednesday, July 6th, 2011

I know, this isn’t a usual topic for me, but it’s been coming up with my clients, which is usually a sign I need to write it.

Being a entrepreneur can be a great thing. We all the ones who call the shots, and we can have a lot of flexibility. But great flexibility also leads to great responsibility. In most cases, when things go right, we can take the credit. And when they don’t go right? Exactly. We are responsible.

This can lead to great highs and lows emotionally, and it’s important to manage those so we can be effective. And make more money.

One of my clients was feeling trapped. He thought he’d lived the best years of his life, and that enjoying and living those years had “squandered” resources he needed now. He felt convinced he’d never get himself back on track financially.

Did I mention that he also hadn’t slept well for several weeks?

I have another client who goes through cyclical depression. Obviously, when she’s depressed, set-backs look worse and successes look less exciting. And when she’s up, everything goes pretty well.

Both of these are good examples of why self-care for entrepreneurs is so important.

My first client needs to get some sleep. When his brain is rested, he’ll be able to look at his situation with more clarity. The irony is that he has some excellent possibilities he’s working on. He just needs to be well rested so he can make them happen. In just a few months, his situation can be completely reversed.

My other client understands her cycles, and we have a deal. She can’t make major business decisions when she’s in the bottom of her cycle without checking first with someone (like me). She needs someone else who isn’t depressed to use as a second opinion, and she has committed to using her support system when she needs it.

Know yourself. Know what brings you up and what drags you down. Know how much sleep you need and make sure you get it. Remember vacations. Even if you love your business with a passion, you will benefit from some time away to get rest and perspective.

Take care of yourself, and you’ll take better care of your business, which in turn will take care of you.

Anyone else want to share your best method of self-care?