Archive for September, 2009

Stories Sell

Wednesday, September 2nd, 2009

My English teachers always told me “show, don’t tell.” I only sort of got it when I was in school. But as I work with people on their elevator speeches, I have seen over and over what my teachers were trying to get at.

Too many people talk about what they do and how wonderful they are. But they don’t show us. And good stories can get the message across far more effectively. We remember stories. They touch our hearts. They set us apart from our competition.

So why don’t more people tell stories? Because it’s harder. It’s easy to list all the things we do. It’s hard to take that same list and turn it into a story. Here’s an example. Which get the message across better?

I work with clients to increase their client base through networking and effective word of mouth marketing. I do that by looking at goals and helping them create a plan to bring in more business. I am really good at what I do, and what sets me apart is how I work really hard to make my clients successful. Please refer me to anyone who is looking to attract more clients.

or

One of my clients is a therapist. When I started working with her, she was seeing 5-7 clients a week. After six months, she was seeing 15-17, and she had raised her rates two times in that period, so she was getting paid what she was worth. Who do you know who isn’t satisfied with the number of clients they are seeing? Refer them to me.

Which one shows instead of telling? Which one demonstrates that I am good at what I do? Which one makes you more likely to refer me?

Remember stories. They are the most effective way to sell yourself and your business.

And tomorrow, I’m going to talk about the magic phrase “Who do you know who” and why it is an excellent way to ask for referrals.

Getting Away Gracefully

Tuesday, September 1st, 2009

Fall is almost here. The kids in Northern Virginia go back to school next week. Some of you may be in areas where school has already started. What does this mean for networking? The excuse of “it’s slow in the summer” goes away, and the events will start to appear on calendars.

So it’s time to brush off those business cards and head back into active networking.

A question I get frequently is “how do I get rid of my new best friend?” You know who I am talking about. It’s the person at an event who decides listening to his or her life story is the best way for you to spend your time. But remember my post “You Just Never Know”? You want to be careful to get away without burning any potential bridges.

There are a couple of good options. If the person isn’t completely odious, you can always say something like, “It’s been really good talking to you. There’s someone over here you really must meet.” And then you take your friend to someone else, introduce each other and make a quick get-away.

But what if your new friend is completely odious? I suppose you could introduce him or her to the person at the event you like the least, but I don’t recommend it. That could burn two bridges at one event. You did want to come back, right? In this case, here’s an approach that usually works. “It’s been great talking to you. I don’t want to monopolize your time. I’ll let you mingle with the rest of the people.” And then you make your quick getaway. I’ve actually had that used on me. (Ooops. My bad for not following my own rules.) I didn’t take offense, and I got the hint and moved off. I’ve used it on others, and it’s always gotten me away.

So remember it the next time you need to get away at an event.